Membership organisation websites

IE Digital specialises in working with professional membership organisations, industry regulators, sector skills councils, and member-led communities. And our clients share a need for seamless online user experiences to attract and engage new members. IE has decades of experience in helping users to complete common tasks, like application processes, event bookings, and membership renewals.

Making a difference for 25 years.

  • St Vincent de Paul Society (SVP) logo in grey
    St Vincent de Paul Society (SVP) logo

    IE Digital designed and developed a new website and UX for befriending charity SVP

    The St Vincent de Paul Society, SVP, turns concern into action by visiting & befriending over 80,000 lonely and isolated people each year in England and Wales, providing practical assistance to anyone in need.

    When the consultants at IE Digital first met SVP to talk about what they needed from their new website, we were struck by the number of great stories they had. Letters of thanks and from their beneficiaries, and great examples of the enormous impact that's made by SVP's 10,000 volunteer members. But these success stories weren't evident on the old SVP website.  For the new website, IE put these stories front and centre, to show SVP's members, staff, supporters and help seekers all the great work the befriending charity brings to the communities it serves.

    We looked at the user journeys and created a user experience to help SVP recruit volunteers, attract donations and help more people. 

    Read the SVP website case study.

    Our consultant reminded us how many wonderful stories we have to tell, and the value of putting them front and centre on the new website. IE Digital did an excellent job of improving the online user experience, and the new site is helping us to get our mission and message out into the world. Ultimately, it's helping us to achieve our objectives of recruiting more volunteers, attracting more donations and helping more people.

    Ken Madine
    Head of Fundraising, Communications and Marketing
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  • Institute of Food Science and Technology (IFST) logo (grey)
    Institute of Food Science and Technology (IFST) logo

    New website for membership association IFST Institute of Food Science + Technology

    The Institute of Food Science and Technology (IFST) is the UK’s leading professional membership body for all aspects of food science and technology. They advance these disciplines based on impartial science and knowledge sharing.

    IE Digital was appointed to give the IFST website a complete overhaul, particularly to improve the user experience for membership registrations. 

    In phase one, we rebuilt the Drupal 7 website and enhanced the existing CiviCRM integration, including replacing their paper-based membership sign up with a online sign up process including payment. A simple pre-qualification questionnaire replaces the many pages of membership information on the old site, and guides users through the registration process including the option to sign up to various membership types and professional registers. The new site simplifies content management, and gives a greater presence to resources and events. 

    Read more about the IFST website

  • LIA Lighting Industry Association logo (grey)
    LIA Lighting Industry Association logo

    Long exposure photo of light trails from vehicles at night

    The Lighting Industry Association (The LIA) is Europe’s largest trade association for lighting equipment professionals. In preparation for a pivotal year of development and change, and a period of intense growth, the LIA needed a new website to provide a window into its work for the public, government and other stakeholders. 

    IE is has designed and built a modern, flexible digital platform for the LIA. As well as providing a home for members to access extensive technical content, the site is also the gateway to the LIA's industry-backed Lighting Industry Academy. This is an industry-wide hub for the development and delivery of high-quality learning for the whole lighting supply chain.

    The LIA is committed a rolling programme of further website developments to support its member organisations, following an iterative process.

    Read the Lighting Industry Association website case study.

    The Lighting Industry Association’s new website is now live and better than ever. More than just a cosmetic makeover, the new site is more intuitive and has the ability to tailor itself to the interests of the person using it.

    The Lighting Industry Association
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  • RoundTable logo in grey
    RoundTable logo

    Round Table website on desktop and mobile

    Round Table is an international organisation with over 34,000 members, standing for fun and friendship, service in the community and unique and everlasting friendships.

    Explore the full Round Table website case study. 

    IE brought fresh thinking to our website, challenging us to focus on our users. As well as evolving parts of our web presence, IE has simplified some of our complex internal systems, improving our efficiency and performance.

    Cait Allen
    Chief Executive
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  • Lantra logo (grey)
    Lantra logo

    Land-based study

    Lantra is the Sector Skills Council (SSC) for land-based and environmental skills. IE Digital worked with Lantra on a multi-phase digital project, to re-organise and improve the way they communicate and interact with their audiences.

    The first step was to revamp the "Schedule of Suppliers" site, a directory of all companies that are approved for one or more National Highway Sector Schemes. Lantra hosts the SoS on behalf of UKAS and other certification bodies. IE Digital's job has been to rebuild the site to improve the overall user experience, with a more intuitive supplier registration process, the ability to upload certificates, automating the process for expiring certifications, and showing all suppliers on a searchable map. 

    Read the Lantra website case study

  • Energy and Utility Skills logo (grey)
    Energy and Utility Skills logo

    Energy and Utility Skills digital projects

    Energy and Utility Skills is the Sector Skills Council for the electricity, gas, waste management and water industries, a membership organisation that delivers value through improving business performance. Much of that value is augmented by a suite of rich digital tools created, supported and maintained by IE.

    This is a constantly evolving eco-system of interactive digital tools that deliver value for members and generate sustainable income for EU Skills. These include websites, forums, intranets, interactive learning tools, workforce planning simulators and so on.

    IE's digital consultants built a rich understanding of EU Skills' strategic organisational goals and where members perceive value. We've delivered over 170 separate projects for over the course of a 10-year relationship, growing with our client, flexing as they change and evolving technologies, all whilst maintaining a relentless focus on service. 

    Read about EU Skills' digital service for workforce planning

    IE has proved to be a partner of strategic and operational significance – delivering scores of critical digital projects. Their intelligent, consultative approach has provided robust, scalable and innovative digital solutions.

    Paul Finley
    Information Systems Manager
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  • Association of British Dispensing Opticians (ABDO) logo in grey
    Association of British Dispensing Opticians (ABDO) logo

    New ABDO website shown on a mobile phone

    Association of British Dispensing Opticians (ABDO) is the leading professional body for Dispensing Opticians, which campaigns to raise the profile of the profession and advance the scope of practice. 

    ABDO asked IE Digital to re-develop their public website. We streamlined their content, greatly improved the user journey, and made the site both AA accessible and fully responsive. For the ABDO team, we provided a well-structured, user friendly CMS on WordPress to aid content management. It was important to demonstrate the undeniable benefits of ABDO membership to drive retention and renewals. 

    In phase two, IE has further improved the member-only areas of the website, simplified and automated the application and renewal process, and created an online entry and results system for exams.

    Read the ABDO website case study.


    The Association of British Dispensing Opticians has been working with IE Digital to develop a new website. We are midway through a project and are delighted with the attractive and functional website which has already launched. The team at IE Digital have worked hard to take on board our requirements and come up with creative and innovative ways to deliver a great website for our members.

    Antonia Chitty
    Head of Communications, ABDO
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  • mono version of LABC logo
    LABC logo features orange geometric shapes forming a 'roof' over the LABC acronymn

    New LABC membership association website

    LABC delivers building control through local authorities in England and Wales. Their professional surveyor network provides efficient expert advice, working to deliver safer buildings. As a membership organisation, LABC also provides CPD, training and guidance to some 3,000 industry professionals.

    Having already created a bolder, more flexible visual identity and messaging for LABC, IE Digital designed and built a beautiful new website, to create a visually interesting home for their range of professional support and resources for their key users: homeowners, professionals and members. 

    The slick new site delivers a much improved user experience, resulting in an increase in views of homeowner and LABC Awards content, and driving up opt-ins to the “Building Bulletin”.

    Read more about the LABC website.

    IE have been LABC's digital partner since 2013, and had become very much a part of our team. They really understand our business, which is why we enlisted their help again when we decided to evolve our brand. IE guided us through the process and created a more flexible visual identity and messaging, to help us be bolder and more front-facing. IE then brought the new brand to life on our beautiful new website, which is helping us to deliver compelling content to more users than ever before.

    Lorna Stimpson
    Deputy Chief Executive
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Association of British Dispensing Opticians (ABDO) Before we landed ABDO had a public site and a members’ portal, which provides access to restricted content and membership benefits. The public site had four separate navigation menus, leading to a confusing, disjointed user experience, while…
Lighting Industry Association (LIA) Before we landed In preparation for a pivotal year of development and change, and a period of intense growth, the LIA needed a new website to provide a window into its work for the public, government and other stakeholders. The challenge we…
Denise Atkins, Associate Marketing and Content Consultant at IE Digital
Denise Atkins
Catering for IFST members with a new website The new website for professional membership body IFST features a slicker user experience, CiviCRM integration and a fully digital, simplified application and assessment process.
Lantra Before we landed The main Lantra website had become a portal to a wide array of activities undertaken by Lantra in different regions and for different audiences, which led to a cluttered, disjointed user experience. The challenge we were set …
Agile project to improve website UX at the atomic level
SRA (Solicitors Regulation Authority) IE Digital took an Agile approach to improve the overall user experience (UX) on the Solicitors Regulation Authority (SRA) website. We looked at every component of the site at the “Atomic” level, using disposable rapid prototypes to test the new…
ISEAL Before we landed IE Digital originally took on the support and ongoing development of ISEAL’s old Drupal 6 website in 2014. As well as general maintenance we provided digital advice spanning a number of projects, including a Business Stories…
LABC (Local Authority Building Control) Before we landed The LABC brand had the loyalty of its members, and was authoritative and functional. But they wanted to be bolder and more compelling to other audiences – homeowners, local authorities, businesses of all shapes and sizes,…
Ed Wilkinson, Digital Services Director at IE Digital
Ed Wilkinson
Charity website with CiviCRM and payment integration
New website brings in donors for charity SVP Keen to raise awareness, attract volunteers and increase online donations, the St Vincent de Paul Society (SVP) asked IE Digital to develop their new website. The new Drupal 7 site has seen a significant increase in online donations.
Member application process and website
Round Table IE Digital helped membership organisation Round Table to realise a digital transformation to drive member acquisition, improve communications and automate various manual processes. As a result, enquiry response times have improved dramatically,…