IE Digital works with charity, health and education clients up and down the UK, as well as internationally. Sometimes we work for large charities and universities that are household names, and sometimes we help small health and social care providers, colleges, or startups with big ambitions. If you’re a values-driven organisation with a challenge, then we’d love to add you to our list of clients!
We're proud to work with...
The Inns of Court College of Advocacy (ICCA) is the educational arm of the Council of the Inns of Court. They design and deliver a number of bespoke legal advocacy training and CPD courses, including a new two-part Bar Course.
As ICCA gradually moves towards delivering more of its learning content online, they realised their existing website wasn't up to the task. IE Digital designed and built a new WordPress website, creating a platform to host ICCA's legacy content and support the search and retrieval of new digital learning materials. It's also future-proofed for any integration with e-learning platforms in the future.
IE's designers created a modern new visual identity with a premium feel, including a set of ‘digital brand’ guidelines. We updated the logo to reproduce better online, and added a prestige colour palette, a bespoke icon set and pattern, and beautiful photography taken on location at the College with real students and practitioners. We also created various pieces of core collateral and templates to support ICCA's marketing team.
Working with IE Digital has been a very positive experience. They quickly understood what we wanted to achieve and the development process went extremely smoothly. The result is a website which not only looks great, but is thoughtfully designed and easy to administer. We are looking forward to a long and productive partnership!Adrian Clarke
Digital Manager, The Council of the Inns of Court (COIC)
The Institute of Food Science and Technology (IFST) is the UK’s leading professional membership body for all aspects of food science and technology. They advance these disciplines based on impartial science and knowledge sharing.
IE Digital was appointed to give the IFST website a complete overhaul, particularly to improve the user experience for membership registrations.
In phase one, we rebuilt the Drupal 7 website and enhanced the existing CiviCRM integration, including replacing their paper-based membership sign up with a online sign up process including payment. A simple pre-qualification questionnaire replaces the many pages of membership information on the old site, and guides users through the registration process including the option to sign up to various membership types and professional registers. The new site simplifies content management, and gives a greater presence to resources and events.
Solicitors Regulation Authority (SRA) is the industry regulator for solicitors and law firms in England and Wales. Their website has grown organically over ten years, leading to a massive site with an inconsistent, clunky and dated user experience that – if left unchecked – could undermine public confidence in the solicitors' profession. The SRA wanted to bring the site up to date and greatly improve the overall user experience (UX), especially on mobile devices, without replacing the site or their existing Content Management System (CMS).
Following an initial review of some core templates, IE Digital took an Agile approach to producing a brand new digital design. With an overall strategic objective of improving consistency and usability, we looked at every component of the site at the “Atomic” level.
The guys at IE Digital are exemplary collaborators. They’ve engaged successfully with people at all levels of the SRA and are a trusted part of our team. With IE Digital, we’ve taken a major step forward in the quality of user experience, dramatically improved our UI and design governance, and created buy-in for user-centred design across our organisation.John Rieger
Head of Digital Communications, Solicitors Regulation Authority
The Open University promotes educational opportunity and social justice by providing high-quality university education to all who wish to realise their ambitions and fulfil their potential. OpenLearn – is the OU's home of free learning.
IE Digital created bespoke, interactive learning content for OpenLearn to help learners to discover foundation-level content on topics of interest. It's designed to whet their appetites and hopefully encourage them to look at taking their educational journey further.
Supreme Streets: An Adventure Into Employee-Ownership is a standalone piece of beautifully-illustrated interactive content, designed and built by IE Digital. The Q&A-based activity illustrates how employee-owned enterprises are set up and run, as part of OpenLearn's Money and Management subject area.
We went to IE Digital with a brief to develop bespoke learning content... The idea elegantly evolved into a stylish and informative interactive feature. "Journeying through Wellbeing" combines storytelling with real-world examples, making it a valuable and rewarding learning experience for our OpenLearn audience. The team at IE Digital were professional, organised and clearly passionate about delivering high-quality learning. It was a pleasure to work with them on this project.Sarah Bridgman
Online Project Producer (OpenLearn), Open University
Anawim helps women in and around Birmingham. Their Women’s Centre is a safe space for those struggling with trauma, the criminal justice system, domestic abuse, addiction, mental health, sexual exploitation – any woman who needs their help. Their wrap-around services and specialised caseworkers can transform women’s lives.
Working with IE has been transformative for Anawim. The level of research undertaken with such a broad range of Anawim’s women, staff, volunteers and supporters has enabled us to really delve into what makes Anawim unique and enabled us to work together to realise who we are and what we stand for. We have no doubt that our new brand will not only enable Anawim to reach more women who need support, but will also encourage more people to engage with, fund and learn more about Anawim and its values.Emily Johnson
Fundraising and Communications Manager
The Lighting Industry Association (The LIA) is Europe’s largest trade association for lighting equipment professionals. In preparation for a pivotal year of development and change, and a period of intense growth, the LIA needed a new website to provide a window into its work for the public, government and other stakeholders.
IE is has designed and built a modern, flexible digital platform for the LIA. As well as providing a home for members to access extensive technical content, the site is also the gateway to the LIA's industry-backed Lighting Industry Academy. This is an industry-wide hub for the development and delivery of high-quality learning for the whole lighting supply chain.
The LIA is committed a rolling programme of further website developments to support its member organisations, following an iterative process.
The Lighting Industry Association’s new website is now live and better than ever. More than just a cosmetic makeover, the new site is more intuitive and has the ability to tailor itself to the interests of the person using it.The Lighting Industry Association
World Vision is an international Christian charity who work to make a sustainable impact on poverty and its causes, especially as they affect children. World Vision engaged IE to create a host of interactive, educational and campaign content – to engage teachers, schoolchildren and churches in their work, and to raise their profile as a significant NGO.
Our work included content creation such as films, games and interactive screensavers, delivered online, by email and – initially – as resources on CD-ROM or DVD. IE used methods as diverse as kinetic typography, sound design, animated photo-montage and a ‘live’ Indian shadow-puppet to bring the work of World Vision to life through personal stories.
One particular campaign used an interactive Advent calendar, launched to coincide with World AIDS Day, which enjoyed an incredible 195% response rate to the initial email, as over a quarter of those who downloaded the screen saver passed it on to at least one friend.
Without IE’s innovative approach we would certainly have missed the opportunity to launch the Take2 campaign around World AIDS Day. IE have brought great flair and originality to a demanding project.Jonathan Francis
Church Education Officer
Career Ready is a national charity that links education with business to prepare young people for the world of work.
Career Ready now has a website that proudly promotes its achievements and impact as a leader in the employer engagement field, and an operating platform on which to grow. The web-based system saves both the charity and schools from complex and costly admin. This in turn has meant we have been able to reduce costs for budget-stretched schools, and reach more young people than before.Anne Spackman
Round Table is an international organisation with over 34,000 members, standing for fun and friendship, service in the community and unique and everlasting friendships.
IE brought fresh thinking to our website, challenging us to focus on our users. As well as evolving parts of our web presence, IE has simplified some of our complex internal systems, improving our efficiency and performance.Cait Allen
West Midlands Fire Service serves a population of 2.8 million citizens, making it the second biggest fire and rescue service in the UK.
IE took a business-critical but clunky system and added a modern and intuitive, responsive user interface. IE’s expert digital consultants, front-end developers and UX designers supported the in-house development team and created a slick, beautiful system that makes data entry faster for our users, and that we are proud to offer to other fire services.Kash Singh
Systems Development Manager
Part of the NHS family, First Community Health and Care is a not-for-profit social enterprise providing community healthcare services. First Community’s mission is to help people to stay in their own home, promoting independence, wellbeing and preventing unnecessary hospital attendance or admissions.
In 2014, IE was commissioned to craft an inspiring visual identity and incorporate this into a responsive CMS-driven website. We built on First Community’s strong reputation amongst patients – bringing clarity and consistency of messaging and brand to their key target audiences. We held qualitative stakeholder interviews, mapped their audiences and competitors and positioned the brand with a redefined proposition, key messaging and tone of voice.
IE created a future-proofed brand architecture to prepare First Community for expansion, and delivered a new visual identity, brand guidelines and collateral templates. The work was brought to life online with a new website and social media profile. We also developed First Community's new intranet, and then in 2018 the site underwent a complete rebrand following a move to a more illustration-heavy brand that encompassed the ideals of community, family and a friendly range of medical support services.
See the site for yourself at firstcommunityhealthcare.co.uk.
We selected IE due to their evidenced based methodology. The project was fantastically managed and kept to time. IE pushed us to think outside the box, challenging our processes and setting success criteria for the project. Our relationship with IE worked so well we have continued to work with them to design our marketing collateral and website.Liz Hobby
As the first independent social enterprise to emerge from the NHS, Central Surrey Health enjoyed several years of success before recognising it was struggling to maintain ground against new, commercial competitors entering the market. IE was commissioned by Central Surrey Health to re-imagine their brand and bring this new identity to a newly developed website.
Having rebranded the organisation to CSH Surrey and created new messaging and visual identity, IE was invited to apply the new
brand thinking to the website. We conducted trigger surveys to find out more about users of the existing website and their motivations. This identified that it was local people, not GPs and commissioners, using the site. They were looking for information on their local services, but the old site wasn't catering to this need.
Our digital consultants took a good look at the user experience, defined the user journeys and improved the information architecture. User experience and effectiveness have been massively improved, and the site received excellent feedback from stakeholders. It was also shortlisted for ‘Best Website’ at the AHCM Communicating Health Awards.
IE is excellent at ensuring they understand the business needs and objectives. They researched our audiences to ensure the website will meet users’ needs, and then created a great looking site that has since received fantastic feedback internally and externally.Rebecca Jones
Betel UK is an independent Christian charity for people affected by drug and alcohol addiction. They thrive by training their residents to be furniture restorers, tree surgeons and landscape gardeners. This funds their work, and many residents go on to run the businesses and mentor others.
IE carried out consultancy to clarify Betel’s proposition, focus its marketing messages and map its seven audiences, and redefined their messaging, proposition and tone of voice. This led to the creation of a fresh new visual identity – including five sub-brands – brand guidelines and a fully responsive new website.
We also built a new ecommerce site for the "Restored by Betel" furniture business, and carried out a full review of Betel's pay-per-click advertising, to assess how a $10k per month Google Adwords grant can best be spent – unearthing a potential £50k improvement per year in PPC effectiveness.
We were delighted with how IE Digital translated the Betel brand to the new Restored ecommerce site. Our consultant gave us smart recommendations to improve the quality of paid traffic to the site, which has dramatically improved sales conversions. The site has opened up a fantastic new fundraising revenue stream for us, beyond our bricks-and-mortar stores. Excellent job!Chris Servante
Online Retail Manager
Sailors’ Society is an international Christian charity dedicated to helping seafarers, their families and communities. They work in ports across the world, helping people – from all faiths and none – with welfare and practical support.
IE Digital is working with the Sailors' Society to build a new internal reporting platform to improve inter-department visibility across projects.
Lantra is the Sector Skills Council (SSC) for land-based and environmental skills. IE Digital worked with Lantra on a multi-phase digital project, to re-organise and improve the way they communicate and interact with their audiences.
The first step was to revamp the "Schedule of Suppliers" site, a directory of all companies that are approved for one or more National Highway Sector Schemes. Lantra hosts the SoS on behalf of UKAS and other certification bodies. IE Digital's job has been to rebuild the site to improve the overall user experience, with a more intuitive supplier registration process, the ability to upload certificates, automating the process for expiring certifications, and showing all suppliers on a searchable map.
International charity Christian Vision’s goal is to ‘Touch a billion’ by 2020. LiveStats is a responsive dashboard app that monitors impact, activity and engagement across Christian Vision’s thirty-seven international websites and six social media channels, enabling donors to visualise the work of the charity in real-time as people share, engage with content and commit to social action.
Live Stats shows data for not one, not two but 21 Christian Vision websites! This enables users to view – in real time – people visiting the websites, engaging and sharing content.
The Live Stats official launch took place on Tuesday 11 October with 40 people in attendance – the website itself attracted an overwhelming 400 unique visitors within the first 24 hours!
Everyone is really proud of the work that IE has done and thrilled to be able to show how much Christian Vision is achieving through the Live Stats website.Gavin Mills
Digital Operations Specialist