IE Digital works with charity, health and education clients up and down the UK, as well as internationally. Sometimes we work for large charities and universities that are household names, and sometimes we help small health and social care providers, colleges, or startups with big ambitions. If you’re a values-driven organisation with a challenge, then we’d love to add you to our list of clients!
We're proud to work with...
Born from the merger of two Bowel Research charities – Bowel Disease Research Foundation and Bowel & Cancer Research – Bowel Research UK is committed to radically changing the outlook for people living with bowel disease, through vital patient-centred research.
IE worked with the charity throughout the process of stakeholder research, renaming and rebranding. The result is a bigger, stronger, united brand identity dedicated to ending bowel cancer and bowel disease. A new WordPress site provides a home for funding applications, donations, and information on bowel cancer and bowel disease.
IE Brand has helped us to navigate the landscape of rebranding our charity. What has impressed me most is the continuity of care. From the bidding process to the reality of working with IE, there is absolutely no difference – IE make us feel like we are their top priority client. They are clearly very knowledgeable and skilful, and this comes through at every stage. They are undoubtedly bringing out the best in our charity and involving us at every step. They have helped us to negotiate some challenging internal conversations, providing support and options at every turn.Kathryn Pretzel-Shiels
Board Member & Chair of Fundraising & Communications Committee
Resuscitation Council UK is working towards a day when everyone in society has the skills they need to save a life.
IE Digital rebranded the charity to become more public-facing and built a user-friendly new Drupal 8 website, to provide an intuitive user experience for healthcare professionals and the public alike.
Working in partnership with IE, we’ve been able to develop a new brand and website which really capture the ‘look and feel’ of who we want to be as an organisation. Visually, it looks great. The tone is welcoming and accessible, while maintaining the understated authority and clinical credibility which remain key to our reputation.James Cant
An aged and clunky website has been replaced by one which is intuitive, user-friendly and accessible. IE has played a key role in driving our digital transformation, increasing our ability to engage and influence expert and public audiences alike.
CLIC Sargent is the UK’s leading cancer charity for children, young people and their families.
We came to IE with a complex brief for our online community. IE focused on the essential principles, actualising this into an intuitive website that will help CLIC Sargent build a vibrant space for 16 to 24-year-olds, who have, or have had cancer.Helen Thomas-Fox
Senior Digital Manager
IE has worked with the British Psychological Society on a number of campaigns and top-level consultancy projects. These include a comprehensive brand and digital audit, and a range of consultancy and campaign projects to explore the Society's membership offerings, as well building an online tool to help BPS members to navigate specialist member networks.
University of Southampton is a Russell Group University, ranked 8th in the UK for research intensity by the Research Excellence Framework. We worked with their audiology department, the Auditory Implant Service (AIS) to create CHOICE, a world-first application for the support and management of cochlear implant users.
There are more than 17,000 people using cochlear implants in the UK, and this number is rapidly growing. CHOICE allows patients to take care of their hearing health at home, reducing the need for regular in-person appointments at their cochlear implant centre, which could be hours away. Based on extensive research by the AIS team, IE Digital turned the CHOICE remote care service into an app, helping to deliver more accessible and equitable care, and more empowered and confident patients.
We also worked with the University of Southampton as part of the Southern Universities Network (SUN), to create the UniExplorer web app.
It has been a pleasure to work with IE Digital and I have learned a tremendous amount. I first made contact with IE at the UK Health Show. I was impressed with their excitement about the project and we took it from there! IE’s experience with health care sealed the deal for me.Helen Cullington
The road to move an app from an idea to a tool used in the NHS has been challenging and exhilarating. IE have incorporated some of their ideas and have always listened to our ideas and thoughts … without bombarding us with tech speak. IE have been fully committed to the user experience and have always kept their sights on the ultimate end user: the NHS patient.
Clinical Scientist at the University of Southampton Auditory Implant Service and Project Lead
Christian Unions are student-led mission teams that operate at the heart of university and college campuses – students reaching students with the good news of Jesus. UCCF: The Christian Unions supports student leaders in this work.
Having refreshed the charity's visual identity and logo, IE supported the in-house development of a new website. We delivered digital consultancy and created the overall user experience and user interface design for the site. We also developed an integrated, digital-first campaign to help UCCF reach out to their audiences in new ways, including their first social media advertising across Facebook and TikTok.
Read the full case study on how we rebranded UCCF and created the campaign.
Alongside a project to rebrand the Career Development Centre at University College Dublin, IE designed and developed a new website for the renamed Careers Network.
IE Digital carried out consultancy and stakeholder workshops to define site objectives, map the user journeys, and plan the information architecture etc., designing the end-to-end user experience and front end user interface, which was then implemented in the university’s Terminal 4 CMS.
Having done all the strategic ground work in house to transform the Careers Network, we turned to IE to bring it all to life through our brand. They did a fantastic job of engaging and exciting the whole team and reminding us how great we are at what we do! They understood us, and exposed the value we deliver to our key audiences in an engaging and accessible way.David Foster
"The new website guides students through the actions they can take and the help they need. We love the vibrant new visual identity, and the brand guidelines, templates and collateral have made the roll-out easy.
Director, UCD Careers Network
IE has worked extensively with the NHS and has a wealth of experience in the health sector.
For NHS Brighton and Hove CCG we delivered a sector-leading, CMS driven web solution to provide an effective communications tool for both CCG members and patients/external stakeholders. Social media is built into the fabric of the highly searchable site and users are encouraged to rate and comment on resources.
IE's other projects have included websites for Birmingham and Solihull NHS Care Trust, NHS West Midlands (WMQI and WMQRS), Heart of England NHS Foundation Trust; an intranet for Buckinghamshire Healthcare NHS Trust; Moodometer app for 2gether NHS Foundation Trust; and most recently the new website and brand for The Strategy Unit, part of NHS Midlands & Lancashire CSU.
IE has again created a really vibrant, attractive, user friendly, engaging web presence... a pleasure to work with... not just creatively and technically excellent but thoroughly professional and well planned.Steve Cribb
Clinical Commissioning Champion, Brighton & Hove CCG
Public Health England (PHE) is an executive agency of the Department of Health, which exists to protect and improve the nation's health and wellbeing, and reduce health inequalities.
IE has distinguished itself from other G-Cloud suppliers through their positive, pragmatic approach. Their multi-disciplinary team embraced the challenge of a complex, strategically significant digital service project with multiple stakeholders, users and audiences.Diarmaid Crean
Deputy Director, Digital
Sexual health charity FPA needed a distinctive brand and a mobile-friendly website for its new campaign. IE Digital brought the campaign brand to life online, and created a user-friendly contraception comparison tool, to help people make informed decisions about fun, safe sex.
We needed an agency to help us develop a sex-positive, digital-first new brand to get health information to the public. At the pitch, IE impressed us with their expertise, agile approach to digital and enthusiasm for the project.Bekki Burbidge
For the website, IE's digital consultants helped us to define the key user personas and their journeys. The content is clearly presented and easy to navigate, while the contraception comparison feature is a useful tool to help people make informed decisions about what’s right for them.
We enjoyed working with the IE team and we're really delighted with the end result.
Deputy Chief Executive, FPA
With campuses in the UK, China and Malaysia, the University of Nottingham is a truly global institution, providing innovative and engaging education and producing world-leading research. It was the first British university to establish a campus in Malaysia, in 2000, and the first foreign university to open a campus in China, in 2004.
IE worked with the international recruitment team at the University of Nottingham to improve its online international student recruitment. We carried out quantitative and qualitative research into user needs – interviewing both international students and agents – and mined their Google Analytics data for insight. This led to the definition of user personas, and user journeys being recorded, re-shaped and iteratively optimised. IE's consultancy informed the work of Nottingham's in-house development team, who handled all information architecture and build changes. We also provided user experience and creative design assets, generated within the strict confines of their CMS.
More recently we worked with the University of Nottingham again on the AgriFood Training Partnership website and brand.
IE led us through a clear, streamlined process to enable all stakeholders to develop and adhere to success criteria, with clear outputs to help support buy-in.International Recruitment Team
Young Enterprise (YE) is the UK’s leading enterprise and financial education charity, reaching over 315,000 young people every year. They make the connection between school and the world of work by helping young people to build key skills. They merged with financial education charity pfeg (now Young Money) in 2014, continuing to operate two separate websites, before appointing IE Digital – a long-standing partner of both charities – to bring the two together.
IE Digital developed a single, intuitive new website that would be more efficient for staff to maintain through a single CMS. It needed to feature improved user journeys for their key audiences of teachers/careers advisors (primary and secondary schools, colleges, universities etc.) and investors (e.g. corporates, major donors, trusts and ambassadors). Additional users to consider ranged from YE alumni and volunteers, to the media and Government stakeholders.
Built in WordPress, the highly flexible site is based around a module-builder style functionality, to allow YE to create a wide variety of pages, while keeping everything consistently on brand. We followed a highly collaborative design process to take into account the specific needs of the client. The site integrates with ProgressCRM to facilitate subscriber-only access to lesson plans and CPD training materials for educators. Meanwhile, we introduced clearer calls to action and an intuitive donation path for investors, to improve conversion rates.
The result is a modern, vibrant site to communicate the charity’s mission, work, overall impact, and individual success stories.
The Salvation Army is a church and charity providing services in the community to those who are vulnerable and marginalised. Motivated by its Christian faith it offers practical support and services in over 700 centres throughout the UK and Republic of Ireland to all who need them, regardless of ethnicity, religion, gender or sexual orientation. It seeks to influence social policy and practice in its fight for greater social justice.The Salvation Army is a global church and works in 130 countries around the world.
The Salvation Army engaged IE on the high-level strategy and user experience challenge of digitising their various printed publications, and on the redesign of their School for In-Service Training and Development's online presence.
Clergy Support Trust helps Anglican clergy and their families in times of need. They offer grants and wellbeing support to members of the clergy (including ordinands and retired clergy), as well as their dependants and partners – whether married, separated or widowed.
IE renamed and rebranded the charity from 'Sons & Friends of the Clergy' to Clergy Support Trust, creating a new visual identity and bringing it to life online through a new Drupal 8 website. Our research showed that the ability for users to check if they are eligible for financial support would be a great addition to the website. We built an 'Eligibility Checker' tool, available from the home page, which allows beneficiaries to quickly and discreetly explore their eligibility, removing some of the barriers to asking for help.
See it for yourself at clergysupport.org.uk
IE Brand came on board at a time of considerable change for our 364-year old charity, which supports Anglican clergy and their families. Our old brand was part of our history, but was no longer relevant or accessible to today’s clergy. IE Brand helped with stakeholder engagement and in establishing the case for change through beneficiary research. We’re delighted with our new name and visual identity, which will enable us to reach more clergy families in need. We were impressed with the IE team, and have also now entrusted them with redesigning our website.Jeremy Moodey
Chief Executive, Clergy Support Trust
The St Vincent de Paul Society, SVP, turns concern into action by visiting & befriending over 80,000 lonely and isolated people each year in England and Wales, providing practical assistance to anyone in need.
When the consultants at IE Digital first met SVP to talk about what they needed from their new website, we were struck by the number of great stories they had. Letters of thanks and from their beneficiaries, and great examples of the enormous impact that's made by SVP's 10,000 volunteer members. But these success stories weren't evident on the old SVP website. For the new website, IE put these stories front and centre, to show SVP's members, staff, supporters and help seekers all the great work the befriending charity brings to the communities it serves.
We looked at the user journeys and created a user experience to help SVP recruit volunteers, attract donations and help more people.
Our consultant reminded us how many wonderful stories we have to tell, and the value of putting them front and centre on the new website. IE Digital did an excellent job of improving the online user experience, and the new site is helping us to get our mission and message out into the world. Ultimately, it's helping us to achieve our objectives of recruiting more volunteers, attracting more donations and helping more people.Ken Madine
Head of Fundraising, Communications and Marketing